Friendly, professional, thorough, but mostly patient. So many glasses, so many to choose from.
- Wayne
Friendly, very professional
- Samuel L.
I brought my sunglasses in because the screws were loose and they fixed and cleaned them for me! Very kind and professional, thanks so much Pacific Rims Optometry!
- Ivy C.
Great customer service received from Vivian and her colleague Thomas at West Portal office! So efficient and professional. Service is A+
- Shirley W.
They have a friendly and knowledgeable staff, and a good selection of frames. They adjusted my sunglasses and they fit perfectly!
- Patricio T.
My dog ate my glasses. I called in the AM to get them replaced. Thomas made an appt for me to come in that same day. When I got there, the friendly staff helped me pick out my new frames and also adjusted my sunglasses (they kept sliding off my face). As I was waiting for the paperwork for the new frames/order, Thomas walks by-sees my mangled frames, shakes his head, then proceeds to straighten them out and fix them so that I could still use them until the new frames arrive. They are ALMOST good as new! Love the staff, the optometrist and frame selection. Have been going there for years and will always go back when I or my kids need an exam or glasses.
- Lolita C.
Very professional Very friendly
- Martin P.
I was able to quickly schedule an appointment both for the exam and when returning to pick up glasses. Friendly staff and reasonable prices.
- Rebekah D.
Great place. My glasses had been bugging me cause the nose pads were too tight. i didn't get them from this place but they still adjusted them for me free of charge. Will recommend to anyone.
- 玲蔡
Dr. Chen & staff are stellar. I have been coming here for years and they always take great care of me & family.
- Timothy V.
Great doctors and the staff are all super helpful and pleasant!
- Lisa R.
They are awesome. They took care of my glass lense order and quickly changed the lenses using an old frame I loved. I would recommend Dr. Selena Chan and her team for any eye care situation
- Serene W.
Very friendly and knowledgeable staff
- Molly G.
Great selection of frames with highly knowledgeable staff (Thomas in particular). I haven't had much luck with progressives until now. Highly recommend them!
- Carolyn M.